ASPPA Webcast: Understanding and Addressing 403(b) Plan Operational Issues

Available until October 3, 2018

Speaker: Kelsey Mayo, Poyner Spruill LLP, Partner with Employee Benefits Group

IRS Program Number: CZTXU-Q-00742-17-O

Webcast Outline


403(b) plans are unique   some even say quirky! They have unique rules, and therefore, have unique problems. As with 401(a) plans, undiscovered errors can result in hefty sanctions, government audits, claims for benefits and expensive remediation. Take an in-depth look at common operational errors that occur in 403(b) plans, how they often happen, how to avoid them and how to correct them.

Key Takeaways:
1. Discover common eligibility, compensation, and hardship distribution errors unique to 403(b) plans
2. Identify common pitfalls and implement best practices to avoid them
3. Explore correction options

Registration Deadlines: 
On-Demand: 10/3/2018

CE Credit: 2 ARA, 2 ERPA, 2 JBEA Noncore

About the Speaker

Kelsey N. H. Mayo, J.D., is a partner with Poyner Spruill LLP, a law firm based in North Carolina. She works with business owners and HR executives to understand and manage employee benefits and executive compensation arrangements. Kelsey routinely represents clients before the Internal Revenue Service and Department of Labor, and has extensive experience in virtually all aspects of employee benefit plans and executive compensation arrangements. She serves on ASPPA’s Government Affairs Committee, and presented an ASPPA webcast in July on Nonqualified/Executive Compensation Plans.

Individual Viewer Additional Viewers 
ASPPA Member: $115  ASPPA Member: $45 
Non-Member: $190  Non-Member: $70 


Registration for on-demand recorded webcast includes unlimited viewing of the webcast recording to play any time before the one-year expiration date, webcast outline, and any additional presentation materials. Recordings are available one week after the live webcast takes place.

Webcast Package Pricing:

Please click here for information on package pricing for classroom style webcasts and web-course viewing. For more details on additional training package offerings, please contact

Methods of Registration:

To prevent duplication of payment, please select only one method of registration. Once your registration is processed, you will receive an electronic registration confirmation to the email address listed on your registration form.

  • Download a registration form.
  • Online: For credit card payment only. Receive an immediate email Registration Confirmation. 
  • Email your scanned registration form(s) and credit card information to
  • Fax your scanned registration form(s) and credit card information to 703-516-9308.
  • Mail: American Retirement Association, PO Box 34725, Alexandria, VA 22334-0725 
    For express/overnight deliveries (FedEx/DHL, etc.), send to: American Retirement Association, 4245 North Fairfax Drive, Suite 750, Arlington, VA 22203

Make checks payable to the American Retirement Association.

General Information

Cancellation Policy:

All webcasts are non-refundable. If you have registered for the live webcast and are unable to attend, please email and request to transfer your registration to the recorded version. This request must be made before the live webcast takes place.

Statements and materials presented on American Retirement Association webcasts are solely the opinions of the speakers and do not represent the opinion or the position of the American Retirement Association. The American Retirement Association assumes no responsibility for the content and materials presented by speakers during the webcast.


Registration and General Questions
American Retirement Association Customer Support